The following is a list of social services available to those in need in Black Hawk County. Some of these services are provided by "Lead Agencies," which are indicated on the list below by the sign (*). In order to receive these services you must contact the "Lead Agency" in charge of those services before contacting any other agency.
If you contact a Lead Agency and do not receive an adequate response, contact the St. Vincent de Paul Society at 319-232-3366 for further assistance.
Automobile Expenses
Operation Threshhold. (Pocket Change)
1535 Lafayette St., Waterloo. 319-291-2065.
http://www.operationthreshold.org/index.htm
Chemical Dependency
Covenant Medical Center/Horizons. 2101 Kimball Ave., Waterloo. 319-272-3250
Alcoholics Anonymous (click here for locations and times)
Narcotics Anonymous (click here for locations and times)
Clothing -- see Furniture and Clothing
Counseling
Catholic Charities. 2101 Kimball Ave., Waterloo. 319-272-2080.
Lutheran Services in Iowa. 925 E. 4th St., Waterloo. 319-233-3579.
Crisis Stabilization
North Iowa Regional Services. 1440 West Dunkerton Rd Waterloo. 319-291-2455
https://www.nirservices.com/
Domestic Violence/Sexual Assault
(*) Riverview Center. 2055 Kimball Ave #355, Waterloo. 319-939-9599
https://riverviewcenter.org/
Waterloo Police Department (non-emergency). 319-291-2515.
Family Service League. 319-235-6271.
Domestic Abuse Response Team. 319-291-4331.
Elderly Needs
(*) Northeast Iowa Area Agency on Aging. 2101 Kimball Ave., Waterloo.
319-272- 2244. http://www.nei3a.org/
Education and Self-Improvement
Cedar Valley Community Support Services. 3121 Brockway Road Waterloo.
319-233-1288. http://www.cvcss.com
Getting Ahead in the Cedar Valley.
319-830-3917. https://cvbridges.org/
Iowa State Extension. 3420 University Avenue, Suite B. Waterloo.
319-234-6811
One City United. 907 Independence Ave, Waterloo.
319-334-0156. https://www.onecitycv.org/
Employment/Unemployment
(*) Iowa Workforce Development. 3420 University Ave. 319-235-1471.
http://www.iowaworkforce.org/region7/
Food
(*) Northeast Iowa Food Bank/Cedar Valley Food Pantry. 1605 Lafayette St.
319-235-0507. http://www.northeastiowafoodbank.org/managed/pantry.asp
(Monday-Thursday, 8:00a-4:30p; Friday, 8:00-11:30a.)
St. Vincent de Paul Society. 1423 Kimball Avenue, Waterloo. 319-232-3366.
Food (Free Community Meals)
• Weekly Meals
Monday-Friday, 11:30am-1:00pm
The Salvation Army. 89 Franklin St., Waterloo. 319-235-9358.
Monday, Wednesday and Thursday, 6:00pm until all are fed
St. Francis Catholic Worker House. 321 E. 8th St., Waterloo. 319-232-2116.
Mondays, 4:30-6:00pm
Kimball Avenue United Methodist Church. 1207 Kimball Ave., Waterloo.
319-232-4103.
Tuesdays, 4:30-6:00pm
Queen of Peace Catholic Church. Third & Mulberry Sts., Waterloo.
Tuesdays, 4:30-6:00pm
First United Methodist Church. 723 Washington St., Cedar Falls.
319-266-1719.
Thursdays, 5:00-8:00pm
The Neighborhood Hub. East 4th & Newell Sts., Waterloo. 319-234-5307.
Daily, 12:00-1:00pm
Cedar Valley Hospitality House. 1003 Mulberry St., Waterloo. 319-234-1311.
• Monthly Meals
First Saturday of the month. 8:00-9:30am
Westminster Presbyterian Church. 1301 Kimball Ave., Waterloo
Second Wednesday of the month. 4:30-5:30pm
Trinity Lutheran Church. 605 W. 4th St., Waterloo. 319-235-6269.
Last Wednesday of the month, 5:00-6:00pm
Apostolic Pentecostal Church. 1625 Downing Ave., Waterloo.
Last Wednesday of the month, 4:30-6:00pm
First Baptist Church. 434 Baltimore St., Waterloo. 319-234-1537.
First and Third Sundays, June through October
Lincoln Park, downtown Waterloo (sponsored by Harvest Vineyard
Church. 319-287-5711).
First Saturday of the Month, 8:00-9:00am. (Second Saturday in April)
Westminster Presbyterian Church, 1301 Kimball Ave., Waterloo.
319-234-5501
Third Sunday of the Month, 5:00-6:00pm.
St. Luke Episcopal Church, 2410 Melrose Dr., Cedar Falls.
319-277-8520
• Summer Meals
Waterloo Community Schools provides free breakfast and lunch meals for
children ages 18 and younger, June 4 through July 27.
Click here for a schedule of locations and times.
Food/Purchasing Cooperatives
Angel Food Ministries/First United Methodist Church
723 Washington St., Cedar Falls. 319-266-1713
Online orders: www.angelfoodministries.com
Share Iowa/Black Hawk Labor Temple
1695 Burton Ave., Waterloo. 319-234-4891
Online orders: http://www.shareiowa.com/
Furniture and Clothing
Eye of the Needle Clothes Closet. 522 Mulberry St. 319-215-6151.
Goodwill Thirft Store. 4107 Hammond Ave. Waterloo. 319-226-6120.
Goodwill Thirft Store. 4318 University Ave., Cedar Falls. 319-277-0040
Health Care (Routine)
People's Health Clinic. 905 Franklin St. 319-272-4300.
State Papers/for services in Iowa City
Black Hawk County Department of Community Services.
1407 Independence Ave. 319-292-2261.
Salvation Army/ACE-SAP Clinic. 207 Logan Ave., Waterloo. 319-235-9358 .
(Call for hours)
Health Care (Children birth to 18 years)
I-Hawk/Black Hawk County Department of Human Services. 1407 Independence Ave. Waterloo.
319-292-2261.
Health Care (Emergencies)
Northeast Iowa Area Health Education Center/Allen Hospital. 319-235-3760.
Health Care (Mental Health)
Black Hawk-Grundy Mental Health Center. 3251 West 9th Street, Waterloo.
319-234-2893
Pathways Behavioral Services. 3362 University Ave, Waterloo.
319-235-6571. http://pathwaysb.org/
NAMI of Black Hawk County. Allen Hospital. 1825 Logan Ave. 319-235-5263.
Email: namibh@questoffice.net (24/7 support: text NAMI to 741741)
https://sites.google.com/site/namiblackhawkcounty/
Health Care (Medication and Prescriptions)
St. Vincent de Paul Society. 320 Broadway, Waterloo. 319-232-3366.
Partnership for Prescription Assistance. 888-477-2669.
Health Care (Free Community Clinics)
Bishop House. 610 Allen St., Waterloo. 319-236-0199.
(Saturdays, 9:00-11:30am)
East Side Ministerial Alliance. East 4th & Adams Sts., Waterloo.
319-235-5580. (Thursdays, 6:00-8:00pm)
I-Hope Free Medical Clinic. 722 S. Hackett, Waterloo. 319-830-5400.
(Tuesdays, 6:00-8:30pm)
Salvation Army/ACE-SAP Clinic. 207 Logan Ave., Waterloo. 319-235-9358 .
(Call for hours)
Health Care (HIV-AIDs)
Cedar AIDS Support Service. 2101 Kimball Ave., Waterloo. 319-272-2437.
Homeless
Peoples Community Health Clinic. 905 Franklin St., Waterloo. 319-272-4300
Black Hawk-Grundy Mental Health Center. 3251 West 9th Street, Waterloo.
319-234-2893
Cedar Valley Hospitality House (open 9:00a to 4:00p; serves daily noon meal).
1003 Mulberry St., Waterloo. 319-234-1311.
Winter Overnight Warming Shelter. Open 8.00pm to 8.00am starting in January.
(Location is pending)
Cedar Valley Community Support Services. 3121 Brockway Road Waterloo.
319-233-1288. http://www.cvcss.com/
Housing (also see Shelter)
Community House Initiatives. 915 West 4th St. Waterloo. 319-235-3000
http://www.chihousing.com/
Operation Threshhold. 1535 Lafayette St., Waterloo. 319-291-2065.
http://www.operationthreshold.org/index.htm
Housing (Subsidized)
Alabar Plaza. Catholic Charities of the Archdiocese of Dubuque.
Call Steve Jacobs at 800-772-2758.
http://catholiccharitiesdubuque.org/catholic-charities-services/affordable-housing/
Cedar River Renewal. 106 E 3rd St Waterloo. 319-234-0652
http://www.seniorhousingnet.com/seniorliving-detail/cedar-river-tower
Greenridge Family Apartments. 1641 Camelot Ct. Waterloo. 507-285-5082.
http://section-8-housing.findthebest.com/l/14040/Greenridge-Family-Apartments
Heritage Apartments. 1306 W Donald St. Waterloo. 402-963-9099.
http://section-8-housing.findthebest.com/l/14044/Heritage-Apartments
Hotel President. 500 Sycamore St. 319-
https://www.seniorhousingnet.com/seniorliving-detail/hotel-president_500-sycamore-st_waterloo_ia_50703-584948
Liberty Manor. 1119 Kent Cr. Waterloo. 319-236-5790
http://section-8-housing.findthebest.com/l/14071/Liberty-Manor
Mt. Village Apartments. 1640 Mt. Carmel Dr. Waterloo. 319-236-1074.
http://section-8-housing.findthebest.com/l/14098/Mt-Village-Ii-Apartments
Park Towers. 500 Sycamore St., Waterloo. 319-235-7754.
http://section-8-housing.findthebest.com/l/14121/Park-Towers-Apartments
Renaissance Park Apartments. 610 E. 4th St., Waterloo. 319-234-1411.
http://section-8-housing.findthebest.com/l/14045/Renaissance-Park-Apartments
Ridge Village West. 1261 Downing Ct., Waterloo. 319-233-3585.
http://section-8-housing.findthebest.com/l/14135/Ridge-Village-West
Studio Apartments. 319-610-4816. 319-462-7083.
Email: universityavestudios@gmail.com
https://www.universityavestudios.com/
Housing (Transitional)
• Single Mothers with Children
House of Hope. 845 W. 4th St., Waterloo. 319-232-3823.
https://houseofhopeccd.org/transitional-housing/
Immigrant Issues
El Centro Latinoamericano. 425 Lafayette (in YWCA), Waterloo. 319-234-7589.
Nuestra Raza Community Center. 630 Sycamore St., Waterloo. 319-234-7292.
Incarcerated Persons
Support Group for Families & Friends of Incarcerated Persons
Meetings: 2nd & 4th Mondays of every Month, 6:00 - 7:00 pm
Location: First United Methodist Church, 614 Randolph St, Waterloo. 319-240-6695
(use side parking lot entrance off W. 4th St.)
Legal Assistance
Iowa Legal Aid. 607 Sycamore St./Suite 206, Waterloo. 319-235-7008.
Mental Health Services
See Health Care (Mental Health)
Rent Assistance
(*) East Side Ministerial Alliance. 205 Adams St. 319-235-5580
(*) Jesse Cosby Neighborhood Center. 1112 Mobile St. 319-234-1793
(*) Black Hawk County Department of Community Service. 1407 Independence
Ave. 319-292-2261.
Shelter/Emergency Shelter
(*) Salvation Army. 89 Franklin St., Waterloo. 319-235-9358.
Waterloo Police Department. (non-emergency) 319-291-2515.
Sexual Assault
(*) Riverview Center. 2055 Kimball Ave #355, Waterloo. 319-939-9599
https://riverviewcenter.org/
Waterloo Police Department (non-emergency). 319-291-2515.
Family Service League. 319-235-6271.
Domestic Abuse Response Team. 319-291-4331.
Sex Trafficking
Friends of the Family. Local Assistance Hotline: 1-800-410-7233.
Waterloo Police Department: 9-1-1. Non-emergency: 319-291-2515.
National Assistance Hotline: 1-888-373-7888.
• Women, Children and Men
St. Francis Catholic Worker House. 321 E. 8 th St., Waterloo. 319-232-2116.
Faith Mission. 907 W Mullin Ave., Waterloo. 319-233-2593
Salvation Army Men’s Shelter (after 4:30pm) . 319-232-6336.
Salvation Army Women’s Shelter (after 4:30pm). 319-232-0397.
• W omen and Children
Family Service League. 915 W. Fourth, Waterloo. 319-235-6271.
House of Hope. 845 W. 4th St., Waterloo. 319-232-3823
http://www.houseofhopeccd.org/
Salvation Army Women’s Shelter (after 4:30pm). 319-232-0397.
• Day-time Shelters
Cedar Valley Hospitality House. 1003 Mulberry St., Waterloo. 319-234-1311
Substance Abuse
Pathways Behavioral Services. 3362 University Ave, Waterloo.
319-235-6571. http://pathwaysb.org
Suicide
Waterloo Police Department: 9-1-1. Non-emergency: 319-291-2515.
National Suicide Assistance Hotline: 1-800-273-8255.
Transportation (Outside the Metro Area)
St. Vincent de Paul Society. 320 Broadway. 319-232-3366.
Transportation (Within the City of Waterloo)
Waterloo Met Transit Paratransit Service.
319-234-5714. http://www.mettransit.org/paratransit
Utilities
(*) Operation Threshhold. 1535 Lafayette St., Waterloo. 319-291-2065.
http://www.operationthreshold.org/index.htm
Veteran's Needs
(*) Veterans Affairs. 1407 Independence Ave., Waterloo. 319-291-2512.
Last Update: 05.19.22